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Frequently Asked Questions

Questions we receive often about our Shopify theme, services & in general.

Nopsbit Shopify Theme

Theme pre-purchase questions. Visit complete Knowledge Base here.

  • How do I start using the theme?

    After purchasing, you can instantly download the theme file. Upload the it to Shopify (Admin Panel -> Online Store -> Themes -> Upload Theme). You'll get a license key that you can activate following a link in the purchase confirmation email.

    After this, you are ready to start modifying the theme to make it perfect for your brand. Simply click Customize, and settings are opened for you to start exploring. We have a Help Center with detailed instructions on how to use every single setting in the theme. You'll get access to this once purchasing.

  • Do you offer free updates?

    You'll receive free theme updates for the first year. After this, you can renew updates for another year at $39. However, you can keep using the latest version you had forever.

  • Can I use the theme on multiple stores?

    You need to have a license for each store you use our theme at. However, you can freely move the license between stores (if you close one, and open another one for example).

  • Do you have an affiliate program?

    We do. You can sign up here. Great method to make extra income is by adding the link to your Shopify site footer if you use our theme. For example "Shopify Theme By Nopsbit". Many business owners will spy on your store and click this link.

  • Are there any monthly fees?

    No. You can keep using our theme forever with just one-time payment. All the apps we have built in the theme are free for you to use. You'll receive updates for a whole year.

  • Do I need to know how to code?

    No. We have done all the hard work for you. You can easily customize your store without any coding skills using Shopify.

  • Can I use apps with Nopsbit theme?

    Sure. If the app does something to the theme, we can't guarantee it will work. Most will, but we recommend using our built-in features over apps if you can. Contact the app developers for more information integrating their apps with our theme.

Services

  • What kind of services do you offer?

    We focus on building Shopify eCommerce sites and optimizing them for high conversion rate & average order value.
    Our team consists of experienced developers, designers, marketing experts and copywriters. Feel free to contact us for any kind of project to find out if we are good fit for the work.

  • Do you offer revisions?

    This is based on the contract for each specific project, but yes, generally speaking we like to offer unlimited revisions as long as the requests are within reasonable and pre-agreed terms.

  • Do you work on a very large projects?

    Yes, we're well able to complete large projects while doing everything in a proper way. Our team is able to create complicated, complete, optimized Shopify stores from scratch. Contact us to get started.

Other

  • How are the payments made?

    We use Stripe & PayPal for smaller projects. You can pay using any main credit card, or your PayPal account.
    For larger projects we use bank transfer or other requested payment methods.

  • Will I receive an invoice?

    Of course. You will receive an invoice usually instantly after completing the purchase. Need an updated invoice? Contact us.
    For larger projects we manually send you an invoice as agreed.

  • Do you have an affiliate program?

    We have affiliate programs for all of our most popular products & services.
    You can learn more and sign up here. Contact us to discuss further how we can create a long lasting partnership.

  • Where are you located?

    We are located in Finland with a global team. Our employees are free to work from any location they wish.

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Need more help?

Contact us for any questions or to chat about your projects.